Streamtime Self Update Instructions
Download New Version of Streamtime:
To install this Streamtime update you will need to be currently running:
- Streamtime 10v1 and above
- and at least FileMaker Pro 10 on all client machines at your site.
Download the latest version of Streamtime by clicking the following link:
Download Streamtime 10.0v6 [8F3] Update – Release date September 8th 2010.
You can check the version you are currently on by looking at the home screen of your Streamtime.
Windows users please note – Installing Google Chrome Frame will drastically increase the performance of your Streamtime Gantt and other scheduling views. Information on Google Chrome Frame can be found here as well as a link to download – Google Chrome Frame – IE7 or IE8 must also be installed.
- If you have any customisation to your Streamtime (including reports) then this customisation will be lost in the update. If you have customised print forms these will remain unchanged.
- If you have purchased multiple Streamtime databases and are running them on the same server, please contact us to discuss your update options. As the naming of your databases will be different this updater will not work.
- By downloading and activating Streamtime you acknowledge that you agree to our terms and conditions. You can view our terms and conditions by clicking on the following link:
Terms and Conditions
The Streamtime file will be downloaded, and then will be decompressed (to Streamtime.fp7)
Please let us know immediately if the above link does not work.
Quick Overview of Procedure
Take a copy of your backup files from the server and place them on the CLIENT MACHINE. Rename the Streamtime.fp7 file to Streamtime Old.fp7.
Download the update file from the link above on to a CLIENT MACHINE and place in the same folder as your database files taken from the server.
Running through the update script will copy all of your data from the Streamtime Old.fp7 file to the newly downloaded Streamtime.fp7 file.
Once update script has finished running take a copy of the files called Streamtime.fp7 and Printforms.fp7 back to the SERVER MACHINE and upload these files to the FileMaker Server via the Admin Console.
Upgrading your Old Streamtime to the New Version of Streamtime:
Ensure all users are logged out of Streamtime then perform a backup of your database:
1. Open Filemaker Server Admin Console
2. On the left hand menu select ‘Schedules’
3. Select ‘Run a schedule now’ from the top ‘Actions’ drop-down list
4. Underneath select a schedule
5. Click on ‘Perform Now’
Once this is completed you then need to close the databases by:
1. Selecting ‘Databases’ from the left hand menu
2. Select ‘Close All’ from the ‘Actions’ drop-down list
3. Click on ‘Perform Now’
Locate the backup you just created of your Streamtime.fp7 and PrintForms.fp7 files on your server.
Note: For help locating your files on your server see document: Help
Take a copy of the Streamtime.fp7 and PrintForms.fp7 files and place it in a empty folder on a client machine. (ie a machine with FileMaker Pro installed on it)
Rename your old Streamtime file to “Streamtime Old.fp7”
Take the new Streamtime file you just downloaded from the above link and place it in the same folder as the Streamtime Old.fp7 and PrintForms.fp7 file.
Double click the new Streamtime.fp7 file to open it.
(If a popup window appears that states “Network Sharing has been turned off” ignore this error and click OK)
A pop up window will appear. Click on the “Check File” button. This checks your old Streamtime database to make sure it is OK to update.
Enter the username and password you normally use to access your Streamtime database if prompted. (If you are using a Mac check the box ‘Remember this password in my keychain’ if you do no want to be asked again and again for your login details during the update process. If you are using a windows machine you will have to re-enter you login details whenever you are prompted during the update)
Once your file has been checked and “is okay to update”. Click the “Continue…” button.
Your update will start and will take approximately 10 minutes depending on the size of your database.
Once the update has finished running click “Quit”
Move the Streamtime Old.fp7 file out of the folder and place it somewhere safe. The files that remain in the folder are your newly updated database files and are ready to upload to your server. Copy the folder and its contents on to the desktop of your Server.
Upload your new Streamtime to your server:
1. Close and Remove the old Streamtime and Printforms files from you FileMaker Server Admin Console.
In the Databases view in the FileMaker Server Admin Console select then Right Click on the “Streamtime.fp7″ database and select “Close”. Once the database has finished closing. Select and Right Click on the “Streamtime.fp7” database again and select “Remove”. This will safely copy the PrintForms or Streamtime file to an archived folder on your FileMaker Server.
Now do the same for the “PrintForms.fp7” database.
Check to see that the database files you have just removed from the FileMaker Server have been removed from the live database folders. Remove the folder called “Removed_by_FMS” and its contents out of the live database folder and save them to a safe place ie. in a folder on the desktop.
Here are instructions of where to find your database files on the server.
Find Your Database
2. The 2 new files, Streamtime and PrintForms should be uploaded to your FileMaker Server.
Open the FileMaker Server Admin Console and look for this icon:
The following video describes this process well.
Uploading a Database (e.g. Streamtime) to FileMaker Server
When asked, tick the box that says Automatically open the Database after uploading. Streamtime should now be open on your server. Make sure backup schedules are in place.
FINAL CHECKS
It would be a good idea to check the data in your database and make sure the update has been successful. Here is a quick checklist to use as a guide to check over your Streamtime 10 database:
Check Contacts
Check Quotes
Check Tenders & Orders
Check Jobs
Check Invoices
Check Setup > Administration area
Check Cost Matrix
Check Printforms
If you find that data is missing. Please roll back your database to the version you were using before you began the self update.
Otherwise if all data is present and your do not receive any errors, you have successfully performed the self update of your Streamtime 10 database.
A good resource for Administering and Troubleshooting your FileMaker Server Admin Console are the documents:
FileMaker Help
FileMaker Getting Started
These documents can be found at the FileMaker Support Website
IMPORTANT: Once you have your files successfully uploaded to your server please check that your data and settings from your old Streamtime are present in your new Streamtime.
See our Streamtime 10 Update Release Notes for information about our previous versions.
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