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Streamtime Knowledge Base

Updating Tax Rate

In the coming months both the New Zealand and UK Governments will be changing their GST and VAT rates respectively. Here’s how you can update them in Streamtime.

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To update your tax rate in Streamtime go to Setup > Administration > Invoicing

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If you scroll down the screen you will see an area called Tax Codes

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Simply click in the Rate column and change the percentage

Trouble Shooting

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If the tax rate doesn’t automatically change try re-issuing your branch with the Tax Rate

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by reselecting it in the drop down menu

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and then re-assigning your client to your branch

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and finally re-assigning your client to the job

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NOTE: If you’ve already started to create an invoice before you changed the tax rate, which hasn’t been sent to the client, then you’ll need to reselect the tax code against each line item of the invoice for the correct tax rate to be calculated.

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