About PIPELINE support

Streamtime™ VIP
maintenance programme

There is no better way to support your valuable software investment than PIPELINE – our annual VIP maintenance programme.

PIPELINE is the ultimate “Streamtime™” companion - featuring latest upgrades, phone support and special privileges.

With PIPELINE you can get on with what you do best, having peace of mind that all your important information has been stored securely. You can also rest assured that when you purchase any new computers, software or operating systems, “Streamtime™” will always be totally compatible – we aim to be the most up-to-date software your company uses.

PIPELINE will ensure that future training of new or existing staff is done at your convenience (up to one hour free training is included per month), as little or as often as required. PIPELINE will also make sure that any growth, whether that is adding new offices, divisions or staff is hassle free and uncomplicated.

PIPELINE - the simplest way to ensure that you never have to worry about your information management solution again.

The programme:

• Free “Streamtime™” upgrades (excludes FileMaker upgrades)
• Free phone support for your entire team (freephone numbers available in most areas)
• Free iPhone application to access Contacts, Quotes, and Jobs in realtime - EXCLUSIVE to Pipeline. * iPhone application supported only when installed on a Mac OSX Streamtime Server. iPhone application exclusive to Pipeline.
• Regular emails to keep you up-to-date with promotions and product news
• Pre-launch notification of any new advances and enhancements
• Access to free online training resources
• Special event invitations
• Benefit from our links to technology partners Sage, MYOB, Quickbooks, Moneyworks and FileMaker

The benefits are simple:

• Comprehensive support and attention to ensure smooth running of your Streamtime™ system at all times
• Ease of cashflow - never worry about the impact of future software upgrades
• Stress-free user changeovers and additions
• Customised requirements to streamline your processes
• Upskilling of staff to ensure procedures are universal, logical and efficient
• Access to the latest technology in Job Tracking, Time Entry and Real Time Reporting
• Complete peace of mind