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Inside Out.
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Hoyne Design – Creating memorable brands

“ The number one change I’ve seen in the business is efficiency. Streamtime has unburdened us from administration and allowed us to speed up our processes.”

Melanie Clarke, Project Director

About Hoyne Design
Founded 17 years ago, Hoyne Design prides itself on creating memorable brands. It is a busy design agency with extensive experience in the property and FMCG industries doing branding and packaging projects for the likes of Kraft, Kellogg, Fosters, Coles Liquor, Peter Lehmann Wines, Mirvac, Multiplex and ABC Radio. Hoyne employs some 20 staff across two offices in Melbourne and Sydney including designers, production managers, art directors and account service and administrative staff.

Challenge:
With strong business growth increasing demand for their services, Hoyne Design had begun facing the challenge of a burgeoning workload combined with a project management, job tracking and customer relationship management system that they were fast outgrowing..

The manual generation of estimates and quotes was one administrative area that was holding back Hoyne’s potential for growth. “We needed a system that could automate and standardise the process accurately and take some of the administrative burden from both designers and support staff,” said Melanie.

The speed of the existing system itself was another concern for Hoyne as its business expanded. Melanie explains, “It was becoming slow and convoluted as we needed more from it. We had all the information that we needed but were looking for a system that would make it easier to administer and give us order and structure.”

Solution:
“In order to make the decision, we attended a Streamtime seminar and consulted closely with Aaron Green [Managing Director of Streamtime] and his team. We were pleased to discover that they completely understood the needs of the design industry and took the time to help us work out customisation changes that would make Streamtime function to our specific needs.”

hoynedesign.com.au